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Cancellation and refund

How can I cancel my reservation?
You can cancel your reservation by sending an email.


What is your cancellation and refund policy?
Cancellation terms change according to the experiences. You can check them on the terms and conditions page.


How long does it take to get a refund?
You will receive an email when the refund has been accepted. After that, it may take up to 14 day for the refund to appear on your bank account.

Request availability for this product

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Cómo contactarnos

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¿Cuándo?
Monday to Friday
From 9:00 a.m. to 6:00 p.m.